Products

qiwei@qdautostar.com
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  • What brands of vehicles can you provide?

    We offer a wide range of vehicle brands, including Mercedes-Benz, BMW, BYD, Volvo, Toyota, Honda, Volkswagen, Li Auto, Jikr, Tesla, and most other brands available in the Chinese market.

  • What is the minimum order quantity?

    Our minimum order quantity is one vehicle.

  • How is the vehicle transported?

    We provide various transportation options including land and sea transport, depending on your location and needs. We ensure every vehicle is transported safely and reliably.

  • How do I make a payment?

    We accept multiple payment methods, including credit cards, bank transfers, and online payment platforms. You can choose the most suitable payment method at checkout.

  • What is the delivery time?

    We offer three delivery modes:

    Vehicle delivery from Bishkek stock.

    Vehicle delivery from Xinjiang and Qingdao port stock.

    Factory orders.

    For stock deliveries, the fastest delivery time is 2-3 days. Sea transport delivery times are calculated based on the specific port. Factory order delivery times depend on the schedule of the selected vehicle model.

  • How can I track my order?

    You can track the latest status of your order at any time by entering your Vehicle Identification Number (VIN) in our real-time logistics tracking system.

  • What languages does the vehicle infotainment system support?

    Currently, our vehicle infotainment system only supports English. We are working on expanding more language options to meet the needs of diverse customers.

  • What vehicle customization options are available?

    We offer various vehicle customization options, including but not limited to color choices, interior materials, and advanced feature configurations. You can learn more about customization options during the ordering process or by contacting our sales team.

  • Are spare parts available for the vehicles?

    Yes, we provide a comprehensive supply of automotive parts. You can order any necessary parts through our parts center, and we ensure the quality and compatibility of the parts.

  • Do you accept vehicle modifications?

    We offer customized vehicle modification services. Customers can choose different modification options according to personal needs, including performance upgrades and exterior modifications. Please contact our professional team to discuss your specific modification requirements.

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